Shipping policy
🚚 Shipping Policy
Thank you for shopping with us! Please review our shipping policy below for details on processing and delivery.
📦 Order Processing
- All orders are processed within 1–3 business days.
- Custom orders may require additional processing time depending on design complexity.
- Orders are not processed or shipped on weekends or holidays.
🚛 Shipping Times
- Standard shipping typically takes 2–5 business days after dispatch.
- Delivery times may vary depending on your location and carrier delays.
📍 Shipping Address
- Please ensure your shipping address is correct at checkout.
- We are not responsible for delays or lost packages due to incorrect or incomplete addresses.
📬 Tracking Information
- Once your order has shipped, you will receive a tracking number via email.
- Please allow up to 24 hours for tracking updates to appear.
⚠️ Delays & Issues
- We are not responsible for shipping delays caused by carriers, weather, or unforeseen circumstances.
- If your package is delayed, lost, or marked as delivered but not received, please contact the shipping carrier directly.
🌡️ Product Care During Shipping
- Our edible sheets are carefully packaged to maintain quality during transit.
- Please store your product in a cool, dry place upon arrival.
- Do not refrigerate unless instructed.
❌ Returns & Exchanges
- Due to the custom and edible nature of our products, we do not accept returns or exchanges.
- If there is an issue with your order, please contact us and we will work to resolve it promptly.