Privacy Policy

Privacy Policy

Privacy Policy

How Custom Edible Sheets collects, uses, and protects your information when you visit www.customediblesheets.com.

Effective & last updated: June 26, 2026

🍰 The short version

✅ We collect order, contact, and payment details to make and ship your custom edible prints.

✅ If you upload a photo for a personalized design, we use it only to create and print your order.

✅ We never sell your personal information.

✅ You can ask us to access, correct, or delete your information at any time.

✅ We use cookies for cart functionality, analytics, and (where required) marketing — you're in control of these.

👋  1. Who We Are

Custom Edible Sheets ("we," "us," "our") operates the website www.customediblesheets.com, where we sell custom edible cake toppers, frosting sheets, wafer paper prints, and related personalized products.

TEAM CARD 4 CORP, located at 11285 North West 88th Terrace, Doral, FL 33178, is the business responsible for the personal information described in this policy.

We also sell through third-party marketplaces such as Etsy and Amazon. This policy covers our own website. If you purchase from us through a marketplace, that marketplace's privacy policy also applies to your transaction.

This policy applies to information collected through our website, customer service communications (email, chat, social media), and any marketing emails or texts you opt into.

📋  2. Information We Collect

Information you give us directly

  • Contact details — name, email, shipping/billing address, phone number
  • Account information, if you create one — login email, encrypted password, order history
  • Order & personalization details — product choices, sizes, occasion details, custom text, and any photos or artwork you upload (see Section 3)
  • Payment information — processed directly by our secure payment partners (such as Shopify Payments and/or PayPal). We never store full card numbers on our own servers.
  • Communications — messages sent via our contact form, email, live chat, social media, or reviews you leave (for example, through Judge.me)

Information collected automatically

  • Device & browser data — IP address, browser type, operating system, device identifiers
  • Usage data — pages viewed, time on site, links clicked, cart activity
  • Approximate location — city/region level, derived from your IP address
  • Cookies & similar technologies — see Section 5

Information from third parties

  • Shopify, our e-commerce platform, which provides hosting, checkout, and order processing
  • Payment processors, who confirm successful transactions
  • Judge.me (our reviews platform) and our email/SMS marketing tools
  • Shipping carriers (USPS, UPS, FedEx) for delivery confirmation
  • Social platforms, if you interact with us there (Facebook, Instagram, Pinterest)

At a glance

Category Why we collect it Who sees it
Contact info Process orders, send updates Shopify, carriers, email/SMS tool
Order & personalization Create & fulfill your design Our production team, Shopify
Payment info Complete checkout Payment processor only
Device & usage data Improve site, prevent fraud Analytics & security tools
Marketing opt-ins Send promotions you asked for Email/SMS platform
📸  3. Photos & Custom Designs You Upload

Most of our products are personalized. To make your edible print, you may upload photos, logos, artwork, or custom text.

How we use your uploads

  • Only to produce, proof, and fulfill your order — including showing you a digital proof for approval
  • Never for marketing, ads, or anything beyond your order, unless you separately give us permission (for example, agreeing to let us feature your finished topper on our site or social pages)

We keep uploaded images for a limited time after your order ships — generally up to [90 days] — to help with reorders, reprints, or support issues, then routinely delete them.

By uploading an image, you confirm you own it or have permission to use it (including a photo of a child, typically uploaded by a parent or guardian for a birthday or celebration order), and that it doesn't infringe on anyone else's rights. We don't use a child's likeness for anything beyond the order placed by the purchasing adult.

⚙️  4. How We Use Your Information
  • Process, produce, proof, and ship your custom orders
  • Send order confirmations, shipping updates, design proofs, and support replies
  • Provide customer service and respond to questions
  • Send marketing emails or texts — only if you've opted in, and you can unsubscribe anytime
  • Improve our website, products, and shopping experience
  • Detect and prevent fraud, abuse, and security issues
  • Meet legal, tax, and accounting obligations
🍪  5. Cookies & Tracking Technologies
  • Necessary cookies — power core features like your cart, checkout, and login. The site won't work properly without these.
  • Performance & analytics cookies — help us understand traffic and behavior (e.g., Shopify Analytics, Google Analytics).
  • Marketing & advertising cookies — show you relevant ads and measure them (e.g., Meta/Facebook Pixel, Google Ads, Pinterest Tag).
  • Personalization cookies — remember your cart and recently viewed products.

You can manage cookies through your browser settings, and where required by law, through a cookie banner on our site. Blocking some cookies may affect functionality, like your cart not saving items.

🤝  6. How We Share Your Information

We do not sell your personal information.

We share it only as needed to run our business:

  • Service providers — Shopify (platform/hosting/checkout), payment processors, email/SMS tools, Judge.me, and shipping carriers, each receiving only what they need to do their job for us
  • Marketplaces — if you also shop with us on Etsy or Amazon, those platforms handle your data under their own policies
  • Legal & safety — when required by law, subpoena, or to protect our rights, customers, or others
  • Business transfers — if we're part of a merger, acquisition, or asset sale, customer information may transfer as part of that deal, subject to confidentiality
🗄️  7. How Long We Keep Your Information
  • Order & account records — kept as long as needed for accounting, tax, warranty, and legal purposes (typically several years)
  • Uploaded photos & design files — kept up to [90 days] after your order is complete, then routinely deleted
  • Marketing contact info — kept until you unsubscribe or ask us to delete it
  • We may keep some information longer where the law requires it (e.g., tax records)
🔒  8. How We Protect Your Information

We use industry-standard safeguards, including encrypted checkout (SSL/TLS), PCI-compliant payment processing through our payment partners, restricted internal access to customer data, and regular review of our security practices. No method of transmission or storage is 100% secure, and we can't guarantee absolute security.

⚖️  9. Your Privacy Rights

Everyone

You can ask us anytime to access the information we hold about you, correct inaccuracies, delete it (subject to legal/accounting needs), opt out of marketing, or get a copy of your data. Contact us using Section 15.

California residents (CCPA/CPRA)

You have the right to know what we collect, use, and disclose; to delete it (with some exceptions); to correct inaccurate information; to opt out of the "sale" or "sharing" of personal information for cross-context behavioral advertising; to limit use of sensitive personal information; and to non-discrimination for exercising these rights. We don't sell personal information for money. If our advertising cookies count as "sharing" under the CPRA, you can opt out through your cookie preferences or by contacting us.

Other U.S. states (e.g., Virginia, Colorado, Connecticut, Utah)

If your state has a comprehensive privacy law, you may have similar rights to access, correct, delete, and opt out of targeted advertising. Contact us to make a request, and we'll respond as required by your state's law.

EU, UK & EEA visitors (GDPR)

We process your data based on contract performance (fulfilling your order), consent (marketing, certain cookies), and legitimate interests (fraud prevention, site improvement). You can access, correct, erase, restrict, or port your data, and object to processing based on legitimate interests. You may also complain to your local data protection authority. Because we're based in the U.S., your data is processed here; our service providers (like Shopify) maintain standard safeguards for cross-border transfers.

Canada (PIPEDA)

You have similar rights to access and correct your personal information — contact us to make a request.

👶  10. Children's Privacy

Our site and checkout are intended for adults. We don't knowingly collect personal information directly from children under 13 through account creation or marketing sign-ups. Many of our products are made for kids' celebrations, and a parent or guardian may upload a child's photo for a personalized order — that image is used only to fulfill the order, per Section 3. If you believe a child has given us information directly, contact us so we can delete it.

🚫  12. "Do Not Track" Signals

Some browsers send a "Do Not Track" signal. Since there's no common industry standard for responding, our site doesn't currently change its behavior when it detects one. Where required, we honor recognized opt-out signals such as the Global Privacy Control (GPC).

🌍  13. International Visitors

Our site is hosted and operated from the United States. If you're visiting from elsewhere, your information will be transferred to and processed in the U.S., where privacy laws may differ from your country's.

🔄  14. Changes to This Policy

We may update this policy occasionally to reflect changes in our practices or for legal reasons. We'll update the date at the top of this page, and for material changes, we may also notify you by email or a notice on our site.

✉️  15. Contact Us

Questions, requests, or concerns about this policy or your personal information? Reach us at:

Custom Edible Sheets

Email: support@customediblesheets.com

Address: 11285 North West 88th Terrace, Doral, FL 33178

Contact form: www.customediblesheets.com/pages/contact

© 2026 Custom Edible Sheets. All rights reserved.